Shipping & Refunds

Orders are processed within [2] business days after receiving your order confirmation email. You will receive another notification when your order has shipped.

We offer the following shipping options:

• Standard Shipping: Estimated delivery time is [3] to [5] business days.
• Express Shipping: Estimated delivery time is [1] to [2] business days (additional charges apply).

Once your order is shipped, we will send you a tracking number and link to track your package.

If your order is delayed or lost, please contact us at info@travelisimobrand.com with your order number, and we will assist in resolving the issue.

Please note, we do not sell individual parts of our products separately. Therefore, returns must include the complete product.

To initiate a return, please contact us at info@travelisimobrand.com. We will provide further instructions, including where to send the returned item.

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [4] business days.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at info@travelisimobrand.com.

If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you've done all of this and still have not received your refund, please contact us at info@travelisimobrand.com.

If you have any questions or concerns about your shipping or refund, please contact us at info@travelisimobrand.com.